“I am very proud to know Joe. His passion for what he does is unprecedented in our industry. He not only knows his subject material well, but also sets out to do the very best he can for chambers across the US. In Illinois, we appreciate having him participate in our annual conference and enjoy seeing the new ideas he offers to chamber executives and staff.”
Elizabeth (Fiala) Kerns, President, Illinois Association of Chamber of Commerce Executives
“Through conversations with Joe, his detail and knowledge of our industry were extraordinary. I valued and utilized his input not only in future planning but daily operations. I highly endorse his services and those of his company.”
Gary Wheat, Executive Director at South Bend/Mishawaka Convention and Visitors Bureau
“Joe and Joan provided a great deal of expertise to our Regional Chamber of Commerce. Specifically, Joe and Joan were hired to guide our board through a very sensitive and time consuming process for outlining our strategic plan. Joe and Joan's ability to keep us focused and stay faithful to the process allowed the team to move through a great deal of information and quickly refine our priorities. Joe and Joan followed up timely with a concise document that aided the preparation for our next step of prioritizing our actions. Within a short period of time, our Chamber has clearly defined our priorities. I would recommend Joe and Joan to any company that is looking to quickly articulate its strategies and mission. Joe and Joan's willingness to share their experiences and those of their client's is a great way to "jump start" a business."
Sue Cotton, Board of Directors, Kankakee Regional Chamber of Commerce
“Joe and Joan bring a depth of knowledge about the sales process, with a keen understanding of people and "what makes them tick." Drawing on their long experience and personal knowledge, they have designed a sales approach that focuses on developing buy-in from the sales team. All those great qualities, and they have fun, too. Joe & Joan deliver results, and I look forward to continuing to work with them.”
Evelyn Lemoine, Vice President, People Programs, Greater Seattle Chamber of Commerce
“I would highly recommend Joe and Joan to any organization seeking to improve. Truly they can guide any organization (profit, or not for profit) to achieve the desired outcomes. Sincere in their desire to help others, dedicated to the needs of their customers, and a change agent for innovative, strategic, visioning processes, their training and coaching is absolutely top notch.”
Beverly Clemons, Owner, CMI Consulting, LLC
"Pyramid Real Estate Services, LLC performance has improved and we have received positive feedback from each of our management team members since engaging OpX Group in June 2007. Our team came away with tools and knowledge necessary not only to launch the changes from these projects but to analyze and process map other areas of our company. Through our continued work with OpX Group in 2008 and the combined knowledge and expertise of Joe and Joan to help us analyze and streamline our processes, they have assisted in guiding our company to remove non-value-added steps and determine we needed to have a more balanced work load for each of our team members. OpX Group has demonstrated their expertise by having a very methodical and focused approach and their leadership style works well with our team. Our process improvement work with OpX Group has been a much needed learning experience for our organization and we look forward to continue our process improvement work with OpX Group in 2008."
Marcy Smith, Chief Information Officer, Pyramid Real Estate Services, LLC
“Joe and Joan conducted an employee staff retreat that I attended; and they did an outstanding job. I felt that I knew my colleagues better and came away with ideas to build on my relationships with them to be even more effective at work.”
Catherine Lada, Vice President, Community Advancement at the American Chamber of Commerce Executives, May 20, 2008
“Joe and Joan Cozart are top notch professionals in their industry! It has been a pleasure getting to know them and getting to see their success in the work they have performed with their clients. Our industry is lucky to have great advisors like the Cozart duo.”
Ben Wolf, Vice President, Member Services, Nashville Area Chamber of Commerce, May 29, 2008
“Joe was right on with the advice he gave us as an organization. He made us see things a little differently. We look forward to moving forward with his recommendations. We easily understood his methodology, processes and planning advice. And he's just a good person!”
Shane Moody, President & CEO, Destin Area Chamber of Commerce, July 2, 2008
"Joe, in partnership with his wife Joan, did a Membership & Marketing Kaizen Project the goal of which was to identify areas of pain for the M&M team and to brainstorm and solidify solutions to relieve some of the pressure the staff was feeling. Ultimately it was to encourage everyone to think of new ways to evaluate and think about their roles and the way they do things."
Paul Laskowski, Vice President, Chamber of Commerce St. Joseph’s County, IN
“Joe Cozart is a dynamic individual with extraordinary perception. He is able to view a situation and bring new and innovative solutions to any problem. Not only does he provide amazing analysis but also the motivation to successfully accomplish any given task.”,
Sara Bowers, Finance Director, City of DeFuniak Springs, FL
“Joe & Joan Cozart are strategic, business minded thinkers. They strive to build relationships and processes so as to best understand customer/client needs. Their partnership provides great synergy to serve their nationwide customer base, both in the nonprofit and private sectors.”
Ray San Fratello, President, South Lake Chamber of Commerce
“I have engaged the services of Joe and Joan Cozart and the OpX Group on several occasions to present on the value of, and tools for, Organizational Excellence. Their presentations have been very well received and informative. Their presentation and command of the subject material is very engaging. We are working on bringing the OpX group into our organization to assist us with fine tuning our planning and strategies.”
Debbie Bodenstine, Director of Membership, Business Retention & Expansion, EDC of Okaloosa County
“Joe and Joan Cozart are extremely conscientious and follows through with all of their clients. They are also committed to ensuring the long term success for their clients.”
Harvey Schmitt, President and CEO, Greater Raleigh Chamber of Commerce
"Though I have yet had the opportunity to work directly with Joe and the OpX Group I have been extremely impressed. Their commitment to understanding the challenges faced by chambers and those who lead them is excellent. I am confident that OpX will be a resource to professionals in the chamber industry for many years."
July 14, 2008, Doug Holman, Vice President, Membership, San Diego Regional Chamber of Commerce
"Joseph is a wonderful person and an industry expert. He is a committed and dedicated professional who will always go the extra mile for his clients. Joseph has the talent to creatively structure programs that greatly improve organizations' processes and productivity. I highly recommend him and I look forward to the opportunity to work with him on future projects."
Katie Ivey, Director of Business Development at Sight & Sound Productions
“I worked with Joe Cozart and the OpX Group to evaluate many of our business practices and streamline our operations. The process was extremely valuable and led to some great changes to improve productivity and have all staff understand each other’s roles in the organization. We enjoyed working with Joe and Joan Cozart in this important work.”
Jodi Ann LaFreniere, CCE, President/CEO, Wake Forest Chamber of Commerce
“I've had several opportunities to watch Joe in action and he delivers! His subject matter expertise is second to none, and his interpersonal skills in dealing with varied audiences is another tremendous asset. He will be a positive addition to any team looking to improve.”
Jeff Fanto, President, Economic Development Services LLC
“Joe and Joan Cozart came to Anguilla, BWI, to work on a five year strategic plan for the Anguilla Chamber of Commerce and Industry. They quickly got to grips with the Chamber's priorities and were able to deliver on their promises. They were also able to think on their feet when approached by this writer on behalf of the Anguilla Chamber of Commerce and Industry's newsletter for an impromptu interview.”
Penny Legg, Editor and Writer of ACOCI Connection, In-house newsletter, Anguilla Chamber of Commerce and Industry Ltd.
"Joe Cozart and his wife Joan are the dynamic duo! They work well together and carried out a great Board retreat for us. I look forward to working with them again in the very near future."
Wil Pineau, CEO, Cayman Islands Chamber of Commerce
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